Terms of Use

Last updated: September 23, 2026

Welcome to HomePaw Goods. These Terms of Use apply when you visit our website, browse products, or place an order. By using the store, you agree to these terms. Please contact us through our Contact page if you have a question.

Using our store

You may use this website for lawful personal shopping purposes. You agree not to interfere with its operation, misuse account features, submit false information, or use its content in a way that infringes another person's rights. If you create an account, you are responsible for keeping your sign-in details secure.

Products and information

We aim to describe products accurately. Colors and appearance may vary by screen and product batch. Product availability, descriptions, and prices may change. Please review the product page, specifications, care information, and any warnings before purchasing or using a product with your pet. Our products are not a substitute for veterinary advice.

Orders and payment

Submitting an order is a request to purchase. We may decline or cancel an order if an item is unavailable, a listing contains an error, payment cannot be processed, or we reasonably suspect misuse or fraud. If payment was collected for an order we cancel, we will arrange a refund of the collected amount. Applicable taxes and shipping charges are shown at checkout before you submit your order.

Shipping and delivery

Available destinations, shipping methods, charges, and any displayed delivery estimates are shown during checkout or in a shipping policy when one is available. Estimates are not guaranteed delivery dates. We may use third-party suppliers and carriers to fulfill orders. Please provide an accurate delivery address and contact us promptly if you notice an error.

Returns and refunds

Returns, exchanges, and refunds are handled under the return or refund policy displayed on this store, together with any rights that apply under law. Please review that policy before ordering and contact us through our Contact page if you need help with an order.

Privacy

Our Privacy Policy describes how personal information is collected, used, and shared when you visit or shop with us. Our store is hosted by Shopify, which processes information to provide the storefront and checkout.

Website content and third-party services

The text, graphics, images, and branding on this website are owned by HomePaw Goods or used with permission and may not be copied for commercial use without authorization. Links or integrations with third-party services may be subject to those providers' separate terms and policies.

Changes and availability

We may update these terms and the website from time to time. The version posted here applies when you use the site; terms relevant to an order are those in effect when that order is placed. We do not promise that the website will always be uninterrupted or error-free.